Shipping policy

Last updated: November 4, 2026

Thank you for shopping with All Things Cat. This policy explains where we ship, what it costs, and what to expect after you buy.

Where we ship

We currently ship to addresses in the contiguous United States (the lower 48 states and Washington, D.C.). We do not currently ship to Alaska, Hawaii, U.S. territories, APO/FPO/DPO addresses, or addresses outside the United States.

Shipping cost

Standard shipping is free on all orders to the areas listed above.

Processing and delivery times

Orders are processed within 1-3 business days (Monday-Friday). After dispatch, delivery usually takes 5-17 business days. Items may ship from warehouses in the United States or abroad, and delivery times vary by item and warehouse. Delivery times are estimates, not guarantees, and may be affected by carrier delays or other events outside our control.

Order tracking

Once your order ships, we will email you a tracking number and link, if available. Items in the same order may ship separately and arrive on different days.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or has not arrived within 20 business days of purchase, email g71208@gmail.com with your order number and we will help resolve it.

Order changes and cancellations

To change or cancel an order, contact us as soon as possible. We may be able to make changes before your order ships, but we cannot modify it once it is in transit.